Free U.S. shipping on all orders · No sales tax

Shipping Policy

Last updated: July 2026

Shipping Overview

At Bidroid Accessories, we are committed to delivering your orders quickly, reliably, and at no cost to you. This Shipping Policy outlines our shipping regions, processing times, delivery estimates, and procedures for tracking and resolving shipping issues.

Shipping Regions

Bidroid Accessories ships to all addresses within the United States, including:

  • Contiguous United States (48 states): Full coverage with standard delivery
  • Alaska and Hawaii: Available with extended delivery times
  • U.S. Territories (Puerto Rico, Guam, U.S. Virgin Islands): Available with extended delivery times
  • PO Boxes and APO/FPO/DPO military addresses: Available for eligible products (size and weight restrictions may apply)

International shipping: We do not currently ship outside the United States. International shipping may be available in the future — please check back for updates.

Shipping Cost

All orders ship free of charge within the United States. There are no shipping fees, handling fees, or hidden charges added to your order at checkout. Free shipping applies to all products and all order sizes, with no minimum purchase requirement.

No Sales Tax

No sales tax is applied to any order shipped within the United States. The price you see at checkout is the final price you pay.

Order Processing Time

  • Standard processing: Orders are processed within 1-2 business days after payment confirmation. Processing includes order verification, quality checks, packaging, and dispatch.
  • Business days: Processing times are based on business days (Monday through Friday, excluding federal holidays). Orders placed on weekends or holidays will be processed on the next business day.
  • Peak periods: During high-volume periods (e.g., holidays, major sales events), processing may take up to 3 business days. We will notify you if significant delays are expected.
  • Pre-orders: If a product is on pre-order, the processing time begins once the product becomes available in stock. The estimated ship date will be noted on the product page and in your order confirmation.

Delivery Times

Delivery times are estimated from the date your order ships (not from the date you place the order). Standard shipping delivery estimates:

  • Contiguous U.S.: 3-7 business days
  • Alaska & Hawaii: 5-10 business days
  • U.S. Territories: 7-14 business days
  • APO/FPO/DPO military addresses: 7-21 business days (subject to military mail handling times)

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, weather conditions, customs processing (for territories), or other factors beyond our control.

Order Tracking

  • Tracking notification: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.
  • Tracking availability: Tracking is available for all shipments within the United States. You can track your package directly on the carrier's website (USPS, FedEx, or UPS).
  • Tracking updates: Tracking information may take 24-48 hours to update after you receive your shipping confirmation. If tracking information does not appear after 48 hours, please contact us.
  • Order status: You can also check your order status by contacting us at info@bidroid.shop with your order number.

Carriers

We ship using the following carriers, selected based on destination, package size, and delivery speed:

  • USPS (United States Postal Service)
  • FedEx
  • UPS (United Parcel Service)

The carrier for your order is automatically selected at the time of shipping. We do not offer carrier selection at checkout.

Shipping Address and Accuracy

  • Address verification: Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays or non-delivery caused by incorrect, incomplete, or undeliverable addresses provided by the customer.
  • Address changes: If you need to change your shipping address after placing an order, contact us immediately at info@bidroid.shop. Address changes can only be made before the order has shipped.
  • Apartment/suite numbers: Please include apartment, suite, or unit numbers to ensure proper delivery. Missing unit numbers may cause delivery delays or returns.

Damaged, Lost, or Stolen Packages

Damaged Packages

If your package arrives damaged or the product inside is damaged:

  1. Contact us at info@bidroid.shop within 7 days of delivery.
  2. Include your order number, a description of the damage, and clear photos of the damaged item and packaging.
  3. We will arrange a replacement, exchange, or full refund — including return shipping if needed — at no cost to you.

Lost Packages

If your tracking shows delivered but you have not received the package, or if tracking has not updated for an extended period:

  1. Wait 24 hours after the "delivered" status — carriers sometimes mark packages as delivered before they arrive.
  2. Check with neighbors, building management, or household members who may have accepted the delivery.
  3. Contact the carrier directly to file a missing package claim.
  4. Contact us at info@bidroid.shop and we will assist with the carrier investigation and arrange a replacement or refund if the package is confirmed lost.

Stolen Packages

If you believe your package was stolen after delivery, please file a report with your local law enforcement agency and contact us. We will work with you and the carrier to resolve the situation. We are not liable for packages stolen after confirmed delivery to the provided address, but we will assist in every way possible.

Shipping Restrictions

  • Some products may have shipping restrictions due to size, weight, or battery content (e.g., lithium-ion batteries). These restrictions will be noted on the product page.
  • We are unable to ship to freight forwarders or package forwarding services without prior approval.
  • Orders with mismatched billing and shipping information may be subject to additional verification, which could delay processing.

Order Delays

We are not responsible for shipping delays caused by:

  • Carrier delays (weather, mechanical issues, high volume)
  • Incorrect or incomplete shipping addresses provided by the customer
  • Failed delivery attempts (no one available to receive the package)
  • Customs or regulatory processing for U.S. Territories
  • Force majeure events (natural disasters, pandemics, civil unrest, government actions)

If your order is significantly delayed beyond the estimated delivery window, please contact us and we will investigate with the carrier.

Legal Disclaimer

The shipping times and delivery estimates provided in this policy are approximate and not guaranteed. Bidroid Accessories is not liable for delays caused by shipping carriers, weather events, customs processing, or other factors beyond our reasonable control. This policy is subject to change without notice. Shipping methods, carriers, and policies may be updated to reflect operational changes or carrier service adjustments.

Contact Us

If you have any questions about shipping, tracking, or delivery, please contact us:

  • Email: info@bidroid.shop
  • Phone: +1(831) 373-3778
  • Address: 1123 Wellington Ct, Salinas, CA 93906, United States

Our customer support team is available Monday through Friday, 9:00 AM to 5:00 PM Pacific Time.